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What is a credit note?

What is a credit note?

A credit note serves as a correction of a previously issued invoice. The credit note amount can either be refunded directly to the buyer or deducted from a future invoice. In some cases, a credit note can also be used to correct other errors, such as if a product is delivered in the wrong quantity or quality.

In short, a credit note is a way for the seller to say: “We owe you money, and here is the documentation for it.”

Have you received an invoice with a negative amount from Viddakraft?

This means that one of the previous invoices has been credited. We either issue a new invoice or offset the corrected amount on future invoices. The credit note will include the invoice number of the credited invoice so you can easily see what we have done.

We issue credit notes very rarely.


Do you have any other questions? Maybe you can find the answers here.

You can always send us a message on our website (weekdays), or send us an email at hei@viddakraft.no.